Ford focuses on the commuter vehicle market with the Ford Edge. The compact SUV suits the city commute well with practical fuel efficiency. The comfortable and composed drive works well for occasional touring. However, reliability concerns discourage frequent long trips with the Ford Edge. The 2019 Ford Edge problems vary from powertrain defects to steering malfunctions. However, Ford aftersales emphasizes providing quick fixes to these customer concerns.
The 2019 Ford Edge recalls account to just two with 169 complaints. The Ford Edge 2019 scored an overall 79/100 in the J.D. Power Consumer Ratings. The 2019 Ford Edge reliability score of 79/100 is just about average. To add to the record, the 2019 Ford Edge carries a 5-star safety rating. The Ford Edge competes with the likes of the Nissan Murano, the Hyundai Santa Fe, and the Honda Passport.
2019 Ford Edge Issues and User Complaints
Mechanical Problems
- Brakes - Users report that the SUV abruptly brakes at speeds under 10 MPH. Abrupt and sharp braking increases the chances of rear-ended collisions.
- Powertrain - The Ford Edge is prone to powertrain problems. The Ford Edge transmission problems include gear grinding, gear shifting, jerky gear shifts, and gear jamming. Ford does not cover these transmissions issue fixes under warranty. This makes it a time-consuming and costly affair for the users.
- Engine - The 2019 Ford Edge engine problems of stalling is quite common. Some users report the SUV vibrating and shuddering before losing drive power. A sudden loss of drive and speed increases the chances of a crash.
- Steering - Steering system failure is a known problem with the Ford Edge. Users report a complete loss of steering functionality under driving conditions. This compromises vehicle control and may result in veering off the vehicle. Steering system failures increase the chances of a crash and injuring the occupants.
Electrical Problems
- Driver aids - Forward collision avoidance malfunction is common with the SUV. Driver aid defects with the car also include lane departure and vehicle stability malfunctions. Driver aid defects compromise user safety and increase the chances of crashing.
- Infotainment - Users report that the infotainment system displays glitching. This turns the display into a blue screen. The Display shuffles between the blue screen and backup camera graphics. This can distract the driver and increase the chances of a crash.
- Instrumentation Cluster - The Instrumentation Cluster (IC) is prone to blacking out. This results in a loss of vehicle information that can distract the driver.
Structural Problems
- Windshield - The angle of the vehicle windshield results in distortion of light. This leads to significant reflection that compromises driver visibility. Compromised vision increases the chances of a crash.
- Sunroof/moonroof - As common as in other cars, sunroof/moonroof explosions are a known issue with the Ford Edge. Users report an explosion of the sunroof/moonroof (Vista roof) followed by a loud noise. This can result in injuring the occupants and distracting the driver. Ford claims environmental pressure differences to be the primary cause of the issue.
- Tailgate - Tailgate malfunctions are common with the Ford Edge. The malfunction renders the real tailgate inoperable.
Safety Problems
- Airbags - Airbag defects are common with the SUV. Users report airbag deployment malfunctions. This results in a failure of airbag deployment in the event of a crash. Airbag deployment failure compromises occupant safety and can increase the risk of injury.
- Seatbelt - Complaints report that faulty seatbelts of the SUV do not lock. Few users report that the seatbelts do not unlock once locked. Users also report the seatbelt restrainer locking while trying to extend the seatbelt. Either of these issues compromises user safety and increases the chances of injury.
Recalls
S. No |
Date |
NHTSA ID |
Issues Noticed |
Additional Remarks |
Remedy |
---|---|---|---|---|---|
1 |
September 10, 2020 |
20V550000 |
Missing or loose bolts on the start/stop accumulator. |
Missing or loose bolts on the start/stop accumulator endcap can result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source increases the risk of fire. |
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began on September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49. |
2 |
September 25, 2019 |
19V766000 |
The seatbelt webbing may detach from the anchor. |
In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing the risk of injury. |
Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began on November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37. |
Should you buy the 2019 Ford Edge?
The Ford Edge offers a good option for a compact SUV focused on the city commute. The SUV offers an economic and practical driving experience. The major issues with the car include the steering system and powertrain malfunctions. Ford aftersales offers quick and efficient customer service to fix these issues with zero investigations. However, it is imperative to know about the history of the car before making a purchase decision.
- Complaints
- Recalls
- Investigations
- Manufacturer Communications
October 9, 2024, NHTSA ID Number: 11619184
Components: 063130 ENGINE AND ENGINE COOLING
NHTSA ID Number:
11619184
Incident Date:
October 9, 2024
Vehicle Identification Number:
2FMPK3K90KB
Consumer Location:
HARRISBURG, NC
Summary
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the veh...
October 8, 2024, NHTSA ID Number: 11618913
Components: 100000 POWER TRAIN
NHTSA ID Number:
11618913
Incident Date:
October 8, 2024
Vehicle Identification Number:
2FMPK3J99KB
Consumer Location:
MCALLEN, TX
Summary
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelera...
October 3, 2024, NHTSA ID Number: 11618023
Components: 100000 POWER TRAIN
NHTSA ID Number:
11618023
Incident Date:
October 3, 2024
Vehicle Identification Number:
2FMPK3K99KB
Consumer Location:
WILDWOOD, FL
Summary
The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds and depressing the...
October 2, 2024, NHTSA ID Number: 11617874
Components: 980000 UNKNOWN OR OTHER
NHTSA ID Number:
11617874
Incident Date:
October 2, 2024
Vehicle Identification Number:
2FMPK4K97KB
Consumer Location:
LAKEWOOD, CO
Summary
The EGR Cooler (K2GZ-9F464-A) on my 2019 Ford Edge Titanum EcoBoost 2L cracked acutely while driving my c...
October 1, 2024, NHTSA ID Number: 11617790
Components: 100000 POWER TRAIN
NHTSA ID Number:
11617790
Incident Date:
October 1, 2024
Vehicle Identification Number:
2FMPK4J97KB
Consumer Location:
CASHMERE, WA
Summary
Started experiencing transmission problems including harsh shifting, shuttering, lurching, hesitating, or...